A. Kill pests.
B. Kill more pests.
C. When bored with the above read the following:
If your trap has a manufacturing fault which effects its operation please let us know and he will replace or repair the trap at no extra cost. The customer will be asked to arrange & pay for return shipping, and will then be refunded that cost.
All traps are hot dip galvanised and the roughness of the zinc coating will vary from trap to trap. Please be aware that a thick zinc coating isn’t intended to win any beauty contests, and a sometimes rough finish is the trade-off for a trap which will provide decades of service.
The trap door spring is currently zinc electroplated and reasonably durable, however it will not match the longevity of the rest of the hot dip galvanised trap. Earlier trap door springs had a paint finish and are much less durable. If your door spring (either electroplated or painted) has failed please let us know and we will send a replacement spring and mounting rivets for the cost of postage.
Sometimes springs may be bent by ‘untrained novice operators’ (i.e. rough sods), or by cows standing on the trap entrance. Again let us know and a spring can be sent for the cost of postage.
We can not guarantee that you will be able to trap your target animals. Trapping is reliant on the skill and perseverance, selecting attractive food baits, keeping traps freshly baited and selecting good trap locations. In addition animals are highly variable in their behaviour & food preferences, so a setup that catches some animals may not catch others. You may encounter animals which are trap shy and reluctant to enter a trap. For example: no matter how good your rifle is, it comes down to marksmanship when placing a bullet somewhere in the middle of that barn door.
Cancellations, returns and refunds:
Cancellation: If you have made a mistake in ordering you may cancel the order at any time, provided it is done before the item is shipped. A full refund will be made, less any website payment transaction fees which may apply.
Returns: Returns will be accepted provided the item has not been used and is returned in good condition. A full refund will be made, less the original cost of shipping.
Refunds: Refunds will be made on a case by case basis, at our discretion.
It is the responsibility of the customer to ensure that the trap being supplied can be legally imported into their country. We are not currently aware of any restrictions on the import & export of live capture pest traps. The cost of any import duties or similar is the responsibility of the customer.
Consumer data privacy
Customer information, including addresses, phone numbers and items ordered, are not shared with any organisation outside of TrapWorks.
Proudly New Zealand, and even more proudly Rural New Zealand (out in the countryside between Te Puke and Tauranga).